> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQ: Does Transcy sync the existing translation from another Translation app?

When you have content already translated by **Translate & Adapt** or **another Translation app**, **those translations will be automatically synced/migrated to Transcy**, **with one condition: Your translation must stay at Shopify's system. If your translation is not stored in Shopify's system, Transcy can not sync/migrate those translations into Transcy.**

To access those translations in Transcy, please go to the "**Content translation**" tab menu in **Transcy** → click on "**Edit translation**" (**pencil icon**) on any resources such as **Products →** filter the translation status **"Untranslated" →**  Click on "**..."** **→** Click **"Mark as Translated"** to update all selected items to avoid re-translating all your work again.

Learn how to manage their status [here](https://help.transcy.io/en/article/how-can-i-mark-as-translated-status-for-content-in-transcy-jw0n4h/)

## Reference

* [How can I mark as Translated status](https://help.transcy.io/en/article/how-can-i-mark-as-translated-status-for-content-in-transcy-jw0n4h/)

* [How to find and edit translation manually](https://help.transcy.io/en/article/how-to-search-and-edit-translated-content-manually-in-transcy-psmzld/)

Should you need further support, please feel free to contact us via live chat or email us at [support@transcy.io](mailto:support@transcy.io)