FAQ: How to resolve with "Language migration needed"?
Getting blocked from language settings with a "Language migration needed" message? This happens when your Shopify store has more languages than your Transcy plan allows. Here's how to fix it quickly.
Your Shopify store has more languages than your current Transcy plan supports for editing.
Example: Your Growth plan allows 5 editable languages, but Shopify has 6 languages (English, Chinese, Korean, Japanese, Spanish, French) while Transcy only has 5.
You have two options:
• You have to upgrade to a higher plan to fully synchronize these languages from Shopify to Transcy. Because higher plans allow you to have more languages (Editable language) to edit translations
• Requirement: Upgrade to a higher plan for more editable languages
Choose this if you want to keep your current plan:
If you have available non-editable language slots:
• In case of your current plan, the number of Non-editable languages has not reached the limit (languages are not allowed to edit translations), the app will automatically convert these languages from Shopify to Transcy. Note that languages after converting to Transcy will become Non-editable language type
If you've reached non-editable language limits:
Go to Shopify Admin → Settings → Languages
Remove unnecessary languages
Return to Transcy to complete migration
Need help choosing the best option? Contact us via live chat or email support@transcy.io
What's Causing This?
Your Shopify store has more languages than your current Transcy plan supports for editing.
Example: Your Growth plan allows 5 editable languages, but Shopify has 6 languages (English, Chinese, Korean, Japanese, Spanish, French) while Transcy only has 5.
How to Fix It
You have two options:
Option 1: Migrate and Enable Manual Editing
• You have to upgrade to a higher plan to fully synchronize these languages from Shopify to Transcy. Because higher plans allow you to have more languages (Editable language) to edit translations
• Requirement: Upgrade to a higher plan for more editable languages
Option 2: Migrate and Disable Manual Editing
Choose this if you want to keep your current plan:
If you have available non-editable language slots:
• In case of your current plan, the number of Non-editable languages has not reached the limit (languages are not allowed to edit translations), the app will automatically convert these languages from Shopify to Transcy. Note that languages after converting to Transcy will become Non-editable language type
If you've reached non-editable language limits:
Go to Shopify Admin → Settings → Languages
Remove unnecessary languages
Return to Transcy to complete migration
Need help choosing the best option? Contact us via live chat or email support@transcy.io
Updated on: 06/06/2025
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