> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQ: Transcy pricing plans Q&A

## Q: Does the language count in each plan include the store's default language?

No. The number of languages in each plan counts **target languages only** — the store's default language is **not** included in the count.

For example, on the Regional plan (3 target languages), if your store's default language is German, you can add 3 additional target languages (e.g., English, French, Spanish) — giving you 4 languages total in your store.

| Note: The number of languages based on plans counts only target languages and does not count the default language.

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## Q: Does the currency count in each plan include the store's default currency?

No. The number of currencies in each plan counts **target currencies only** — the store's default currency is **not** included in the count.

For example, on the Regional plan (3 target currencies), if your store's default currency is USD, you can add 3 additional target currencies (e.g., EUR, GBP, JPY) — giving you 4 currencies total in your store.

| Note: The number of currencies based on plans counts only target currencies and does not count the default currency.

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## Q: My plan says 200 automate translation, but we have 1,500 products. Does that mean 1,300 products cannot be translated automatically?

No. These are two separate quotas with different purposes:

**1. Product translation quota (e.g., 1,500 products on Cross-Border)**
This is the total number of products you can translate — using any method (manual editing, or AI translation). All 1,500 products can be translated.

**2. Automate translation quota (e.g., 200 products on Cross-Border)**
This controls how many products are set to automatically trigger translate when your source content is changed in Shopify. It is a **trigger limit**, not a translation limit.

| Quota | What it controls | Cross-Border example |
| ---- |
| Product translation | Total products translatable (any method) | 1,500 products |
| Automate translation | Products auto-triggered when content changes | 200 products |

| Note: All 1,500 products can be translated. The 200 automate limit only means 200 products will be re-translated automatically when content changes. The remaining 1,300 can still be translated — just by triggering manually. No human translation required.

*Need more help? Our support team is ready to assist you through LiveChat in your app or email us at [support@transcy.io](mailto:support@transcy.io)