> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQ: Why can't I select my desired language as a target language in Transcy?

*Understanding how **Transcy's** translation system works will help you set up your multilingual store correctly and avoid common setup issues.*

## I. Understanding Default and Target Languages

Your **default language** is your store's original content language - the foundation that gets translated into other languages (called **target languages**). Think of it as your master content that Transcy uses as the source for all translations.

**Key point:** Translation in Transcy works in one direction only - from default language to target languages, never the reverse.

## II. Common Setup Issue and Solution

**The Problem:** You want to translate your store into Italian, but Italian doesn't appear in your target language options.

**Why this happens:** Your store's default language is already set to Italian. Since Transcy can't translate Italian content into Italian, the system prevents you from selecting the same language twice.

**The Solution:**
→ Change your default language to a different language (like English)  
→ Save the changes
→ Now Italian will appear as an available target language option
→ Select Italian as your target language

## III. Best Practice for Setup

Before starting translations, ensure all your store content (product descriptions, pages, menus) is written consistently in your chosen default language. This creates a solid foundation for accurate translations across all target languages.

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*Ready to expand your store globally? Set up your languages correctly and let **Transcy** handle the rest! Need help? Our support team is here to guide you through the setup process.*