> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQ: Why I am unable to save translation?

If you can't save the translation, please go to "**Content Translation**" in Transcy → click button "**Sync content**" to update default content →  then try to edit and save the translation again 


![Transcy dashboard Manage Translations](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot1_4eevro.png)

If you still have that issue please  contact us via live chat or email us at [support@transcy.io](mailto:support@transcy.io)