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# FAQ: Why Judge.me review translation showing incorrectly

*If you're experiencing situations like "why your translation of reviews showing incorrectly from review app" or "some reviews do not appear when I switch the language," this guide will help you fix it quickly.*

*Running a global store means making sure every part of your shop speaks your customer's language - including those valuable customer reviews. Sometimes, when you use third-party review apps, the way they sync with **Transcy** can cause small mix-ups with translations.*

*Don't worry - this is common and usually takes just a few minutes to fix! We'll show you exactly how to resolve it using **Judge.me** as an example, since many store owners love this app.*

Here is a simple guide to get everything working smoothly again:

* First, go to the "**Translation" menu** in your **Transcy** admin.
* From there, click on "**Metafield**" resources
* In the search bar, type the keyword `jdgm`. This is the code associated with the Judge.me app.
* You will see some translations related to this keyword. Simply delete them. This won't break your reviews; it just removes the conflicting text.
* Finally, click the "**Save"** button to apply the changes.

This method works great for resolving conflicts with **Judge.me**. If you find that the issue continues after trying these steps, or if you are using a different review app, we are always here to help you!

If you need further assistance, please contact us via live chat or email us at [support@transcy.io](mailto:support@transcy.io).