> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQ: Why my Glossary rule not working

*Having trouble with Glossary rules not applying to your translations? Here are the most common reasons and how to fix them.*

## My Glossary rule isn't working - what's wrong?

The main reasons why your Glossary rule might not apply after clicking "Publish & Apply Rule":

### **Reason: You don't have in-app translations yet**

**Problem:** Your content hasn't been translated through Transcy's system.

**Solution:** Create in-app translations first:
→ Click "**Translate with AI**" → Choose your AI engines to generate new translations  
→ This will create translations that can work with your Glossary rules

![Translate with AI Engines](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot5_1u1344c.png)
## How can I avoid these issues in the future?

**Best practice:** Set up your Glossary rules before doing large translation batches. This way, new translations will automatically follow your rules from the start.

## Do I need to re-translate everything?

**No!** You only need to re-translate content where the Glossary rule isn't applying. Other translations can stay as they are. **Glossary rules only apply to translations created after the rules are set up, so any content translated beforehand must be re-translated to reflect the updated glossary.**

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**Need more help?** If you need further guidance or have any questions, don't hesitate to reach out to our support team through LiveChat in your app or email us at support@transcy.io