Get Started with Transcy Geolocation Features
Want to automatically show the right language and currency to visitors based on their location? Transcy's geolocation features help create a personalized shopping experience that can boost your conversion rates. This guide explains how Auto Switch works and how to set it up.
Geolocation helps your store automatically detect where visitors are from and show them content in their preferred language and currency, making shopping feel more natural and increasing the chances they'll complete their purchase.
I. Understanding Geolocation
II. Configuring Geolocation Settings
III. How Geolocation Works
Auto Switch Mode
Recommend Pop-up Mode
Geolocation detects your visitors' location to automatically show the most relevant language and currency. Transcy offers this for both key features:
Currency: Always switches based on visitor location
Language: Switches based on either visitor's browser language or location (you choose)
Auto Switch Mode
Automatically redirects visitors to the correct language/currency as soon as they enter your store.
Recommend Mode
Shows a friendly pop-up suggesting the best language and currency for their location. Visitors can confirm or change their preferences.
Plan Requirements:
Currency features: Available from Basic plan
Language features: Available from Growth plan
Important: Some countries have regulations about automatically redirecting visitors without permission. We recommend using Recommend mode to stay compliant.
In your Transcy app, On the top right of the Geolocation section
Click Settings in the top right corner
Assign specific languages and currencies to different locations
Save your changes
This let's you customize exactly which language and currency each country should see.
Auto Switch follows this priority order:
First Priority: Transcy Settings
The system checks your Geolocation settings first. If you've assigned specific languages/currencies to locations, it uses those.
Second Priority: Shopify Markets
If languages/currencies aren't published in Transcy, it falls back to your Shopify Markets configuration. Learn more about Shopify Markets.
Location Switcher Option
Enable "Show location section on Switcher" to let visitors manually change their location. This shows all locations from your Shopify Markets.
Note
Please be advised that in case you use VPN to test this function or access on other countries, your internet connection will be slower than normal, so your store will be slowly translated into target languages
Auto Switch works even when switcher display is set to "Only admin"
Recommend Pop-up uses the same rules as Auto Switch but gives visitors control:
Pop-up Activation
Enable "Show location pop-up on the first visit"
Visitors see a suggestion based on their location
They can confirm or change language/currency preferences
Shows all Shopify Markets locations
If a visitor comes from a location which is not included in any Market, it will show the default store location (Primary Markets)
Manual Location Switching
"Show location sections on Switcher" lets visitors change location anytime
Only displays locations added to Shopify Markets
Important: Set your switcher display mode to "Everyone" for Recommend pop-up to work properly.
How to set up Markets
How to set up Shopify Market and make it work with Transcy
Need help setting up geolocation? Contact our support team via LiveChat in your app or email us at support@transcy.io
Geolocation helps your store automatically detect where visitors are from and show them content in their preferred language and currency, making shopping feel more natural and increasing the chances they'll complete their purchase.
Table of Contents
I. Understanding Geolocation
II. Configuring Geolocation Settings
III. How Geolocation Works
Auto Switch Mode
Recommend Pop-up Mode
I. Understanding Geolocation
Geolocation detects your visitors' location to automatically show the most relevant language and currency. Transcy offers this for both key features:
Currency: Always switches based on visitor location
Language: Switches based on either visitor's browser language or location (you choose)
Two Available Modes:
Auto Switch Mode
Automatically redirects visitors to the correct language/currency as soon as they enter your store.
Recommend Mode
Shows a friendly pop-up suggesting the best language and currency for their location. Visitors can confirm or change their preferences.
Plan Requirements:
Currency features: Available from Basic plan
Language features: Available from Growth plan
Important: Some countries have regulations about automatically redirecting visitors without permission. We recommend using Recommend mode to stay compliant.
II. Configuring Geolocation Settings
In your Transcy app, On the top right of the Geolocation section
Click Settings in the top right corner
Assign specific languages and currencies to different locations
Save your changes
This let's you customize exactly which language and currency each country should see.
III. How Geolocation Works
1. Auto Switch Mode
Auto Switch follows this priority order:
First Priority: Transcy Settings
The system checks your Geolocation settings first. If you've assigned specific languages/currencies to locations, it uses those.
Second Priority: Shopify Markets
If languages/currencies aren't published in Transcy, it falls back to your Shopify Markets configuration. Learn more about Shopify Markets.
Location Switcher Option
Enable "Show location section on Switcher" to let visitors manually change their location. This shows all locations from your Shopify Markets.
Note
Please be advised that in case you use VPN to test this function or access on other countries, your internet connection will be slower than normal, so your store will be slowly translated into target languages
Auto Switch works even when switcher display is set to "Only admin"
2. Recommend Pop-up Mode
Recommend Pop-up uses the same rules as Auto Switch but gives visitors control:
Pop-up Activation
Enable "Show location pop-up on the first visit"
Visitors see a suggestion based on their location
They can confirm or change language/currency preferences
Shows all Shopify Markets locations
If a visitor comes from a location which is not included in any Market, it will show the default store location (Primary Markets)
Manual Location Switching
"Show location sections on Switcher" lets visitors change location anytime
Only displays locations added to Shopify Markets
Important: Set your switcher display mode to "Everyone" for Recommend pop-up to work properly.
Related Articles
How to set up Markets
How to set up Shopify Market and make it work with Transcy
Need help setting up geolocation? Contact our support team via LiveChat in your app or email us at support@transcy.io
Updated on: 04/06/2025
Thank you!