> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Getting started with Transcy: from install to your first translated page

*You just installed Transcy and the app is asking you things you have not decided yet. That is normal. This article is the map: what Transcy actually does, what the setup wizard already handled, and the four things every store sets up — in the order that works.*

*If you already know what you want to do, jump to [section V](#2-v-i-want-to-go-here) and find it in the list.*

## Table of Contents

[I. What Transcy does for your store](#2-i-what-transcy-does-for-your-store)

[II. The setup wizard you saw after installing](#2-ii-the-setup-wizard-you-saw-after-installing)

[III. The four things every store sets up](#2-iii-the-four-things-every-store-sets-up)

[IV. What "done" looks like](#2-iv-what-done-looks-like)

[V. I want to… → go here](#2-v-i-want-to-go-here)

[VI. First-day questions](#2-vi-first-day-questions)

---
## I. What Transcy does for your store

Three jobs, and it helps to keep them separate in your head because they are set up separately:

**→ Translation** — your product pages, collections, checkout, emails and SEO content appear in your customer's language instead of only yours.

**→ Currency** — prices show in your customer's currency instead of only yours.

**→ The switcher** — the little control on your storefront that lets a shopper pick their language or currency themselves.

You do not have to use all three. A store selling only to Vietnam in Vietnamese and English needs translation and a switcher, and may never touch currency.

|| Transcy works **on top of** your Shopify markets and languages — it does not replace them. Anything you set up in Shopify Markets shows up in Transcy, and the other way round.

## II. The setup wizard you saw after installing

The first time you open Transcy, a full-screen wizard runs **once**. It is not something you can break, and you can leave and come back — it reopens at the step you stopped on.

What it does, in order:

| Step | What happens |
| --- | --- |
| 1 | Reads your store: your products, your markets, the languages you already configured, and the regions you sell to. |
| 2 | Shows you what it found and asks you to confirm it looks right. |
| 3 | Asks three questions about what you are trying to achieve. |
| 4 | Proposes a setup based on your answers. |
| 5 | Shows you a preview of your translated storefront, and lets you adjust the switcher. |
| 6 | Recommends a plan and starts your trial. |

|| If your store has a **storefront password** on, the wizard asks for it before it can continue. It needs to see your storefront to build the preview.

**If the wizard did not finish, or you skipped through it** — nothing is lost. Everything it sets up can be set up by hand afterwards, which is what the rest of this article covers.

Plan and trial details: [Get started with your 7-day free trial](https://help.transcy.io/en/article/get-started-with-your-7-day-free-trial-with-transcy-195pow/) · [Transcy pricing plans](https://help.transcy.io/en/article/transcy-pricing-plan-1tsl3uz/)

## III. The four things every store sets up

Do these in order. Each one depends on the one before it.

### Step 1 — Choose a plan

You have to pick one to get past the install screen, and the 7-day trial gives you every feature while you decide. You can switch plans freely during the trial.

→ [Get started with your 7-day free trial](https://help.transcy.io/en/article/get-started-with-your-7-day-free-trial-with-transcy-195pow/)

### Step 2 — Add your languages and currencies

This is the step people look for and cannot find, because it is not called "languages" — it is called **Markets**. A market is a place you sell to, and each market holds the languages, currencies and domain that place uses.

Add the language first. Everything in step 3 translates *into* the languages you add here.

→ [How to set up and manage Markets in Transcy](https://help.transcy.io/en/article/how-to-set-up-and-manage-markets-in-transcy-rya97l/)
→ [How to set up currency code on Shopify with Transcy](https://help.transcy.io/en/article/how-to-set-up-currency-code-on-shopify-with-transcy-fmvo4q/)
→ [How to set up exchange rates in Transcy](https://help.transcy.io/en/article/how-to-set-up-exchange-rates-in-transcy-1bbkqv9/)

|| There are two kinds of target language — **editable** and **non-editable**. Non-editable languages are translated automatically by Google auto-translate and cannot be hand-corrected; editable ones can. If you ever want to fix a translation by hand, you need an editable language. [How to switch between them](https://help.transcy.io/en/article/how-to-switch-between-non-editable-and-editable-language-1x0m0gy/)

### Step 3 — Translate your content

Two things happen here and they are often confused:

**Sync** pulls your store's content *into* Transcy so it has something to translate. **Translate** produces the other language. Content that was never synced cannot be translated — which is the usual reason a page looks untranslated.

→ [Overview of the content synchronization system](https://help.transcy.io/en/article/overview-of-content-synchronization-system-b2b65d/)
→ [How to translate and update content in Transcy](https://help.transcy.io/en/article/how-to-translate-and-update-content-in-transcy-1kn3ka/)
→ [How to search and edit translated content manually](https://help.transcy.io/en/article/how-to-search-and-edit-translated-content-manually-in-transcy-psmzld/)

Once it works, stop doing it by hand — set a rule so new products translate themselves:

→ [How to set up rule Automate Translation](https://help.transcy.io/en/article/how-to-set-up-rule-automate-translation-in-transcy-10czyap/)

### Step 4 — Turn on the switcher

Your store is now multilingual, but a shopper has no way to choose. The switcher is that control. You pick where it sits, what it looks like, and whether it guesses the visitor's language from their location.

→ [Set up Switcher on your store with Transcy](https://help.transcy.io/en/article/set-up-switcher-on-your-store-with-transcy-18788d4/)
→ [Get started with Transcy Geolocation features](https://help.transcy.io/en/article/get-started-with-transcy-geolocation-features-1croq4d/)

## IV. What "done" looks like

Open your storefront in a private browser window and check three things:

1. The switcher is visible.
2. Picking a language changes the page text — product titles, buttons, menus.
3. Picking a currency changes the prices.

If all three work, your setup is done. Everything after that is refinement: SEO content, checkout, emails, third-party app text.

## V. I want to… → go here

The fastest route when you know the outcome you want but not what it is called.

| I want to… | It is called | Start here |
| --- | --- | --- |
| Show my store in another language | Markets → add a language | [Manage Markets](https://help.transcy.io/en/article/how-to-set-up-and-manage-markets-in-transcy-rya97l/) |
| Show prices in another currency | Markets → add a currency | [Currency code](https://help.transcy.io/en/article/how-to-set-up-currency-code-on-shopify-with-transcy-fmvo4q/) |
| Control the exchange rate myself | Exchange rates | [Exchange rates](https://help.transcy.io/en/article/how-to-set-up-exchange-rates-in-transcy-1bbkqv9/) |
| Let shoppers pick their own language | Switcher | [Set up Switcher](https://help.transcy.io/en/article/set-up-switcher-on-your-store-with-transcy-18788d4/) |
| Detect the visitor's country automatically | Geolocation | [Geolocation](https://help.transcy.io/en/article/get-started-with-transcy-geolocation-features-1croq4d/) |
| Fix a translation that came out wrong | Manual edit (needs an editable language) | [Search and edit manually](https://help.transcy.io/en/article/how-to-search-and-edit-translated-content-manually-in-transcy-psmzld/) |
| Stop translating new products by hand | Automate Translation rule | [Automate Translation](https://help.transcy.io/en/article/how-to-set-up-rule-automate-translation-in-transcy-10czyap/) |
| Keep brand names untranslated | Glossary / Blocked Elements | [Glossary](https://help.transcy.io/en/article/how-to-use-glossary-feature-in-transcy-bxuzrk/) |
| Translate my checkout | Checkout pages | [Translate checkout](https://help.transcy.io/en/article/how-to-translate-checkout-pages-with-transcy-1re3b2k/) |
| Translate my SEO / meta content | SEO content | [Translate SEO content](https://help.transcy.io/en/article/how-to-translate-seo-content-with-transcy-19fzjwt/) |
| Translate text from another app | Third-party app content | [Third-party content](https://help.transcy.io/en/article/how-to-translate-third-party-app-content-with-transcy-gpuwnl/) |
| Translate my order and shipping emails | Notifications | [Notifications](https://help.transcy.io/en/article/understand-notifications-resource-and-how-to-translate-in-app-89rhny/) |
| Use a specific translation engine | Translation services | [DeepL](https://help.transcy.io/en/article/how-to-use-deepl-translation-service-with-transcy-1ftwdt4/) · [OpenAI](https://help.transcy.io/en/article/how-to-translate-with-openai-vni6lx/) |
| Understand what I am paying for | Pricing plans | [Pricing plans](https://help.transcy.io/en/article/transcy-pricing-plan-1tsl3uz/) |

## VI. First-day questions

**Nothing on my storefront changed. Did it work?**
Check in this order: is the language added in Markets, was the content synced, was it translated, and is the switcher published. Most "nothing happened" reports stop at the sync step — Transcy can only translate content it has pulled in.

**How long does the first translation take?**
It depends on your catalogue size. Large stores sync and translate in the background; you do not need to keep the tab open.

**Can I try it before paying?**
Yes — 7 days, every feature, one trial per store. [Details](https://help.transcy.io/en/article/get-started-with-your-7-day-free-trial-with-transcy-195pow/)

**Will uninstalling leave code behind in my theme?**
There is a cleanup article for exactly that: [How to remove leftover code after uninstalling](https://help.transcy.io/en/article/faq-how-can-i-remove-leftover-code-after-uninstalling-the-app-gc9sci/)

**I already translated my store with another app. Do I start over?**
Not necessarily — Transcy can pick up existing translations in some cases. [What syncs from another translation app](https://help.transcy.io/en/article/faq-does-transcy-sync-the-existing-translation-from-another-translation-app-1wniej8/)

---

Still stuck? Contact us via live chat or email at [support@transcy.io](mailto:support@transcy.io) — tell us what you were trying to set up and what you saw instead.