> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Translate Checkout Pages with Transcy

*Yes, **if you use editable language, you can translate checkout pages** by following these steps. **Transcy** makes it straightforward to provide a multilingual checkout experience for your customers when everything is properly set up.*

## I. How to translate checkout page with Transcy?

Follow these simple steps to translate your checkout page:

→ Go to "**Content Translation" menu in Transcy**
→ Choose the default market translation or specific-market translation and target language
→ Scroll down and click on the "**Themes**" resource
→ Navigate to "**Theme content"**  
→ Find and select the box next to **"Checkout & system"**  
→ Click to translate the checkout page elements
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## II. Technical considerations you need to know when translating the checkout page

While **Transcy** supports checkout translation, there are essential technical requirements to be aware of:

### Your language has to be editable.

**Checkout pages can only be translated using Editable language types.** Non-editable languages cannot translate checkout pages due to technical limitations in how these language sources integrate with Shopify's checkout system.

If you're currently using **"Non-editable languages"**, you'll need to switch your language type from **"Non-editable"** to **"Editable"** first.

### Content by third-party apps cannot be translated.

Due to **Shopify's platform limitations**, **third-party app content cannot be translated on the checkout page**. This is a **restriction from Shopify** itself, **not Transcy**.

### Theme compatibility matters

**Not all Shopify themes** **are compatible** **with checkout page translation**. Some themes may have custom code or configurations that interfere with the translation process.
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## III. Troubleshooting common checkout translation issues

Here are the most common issues customers face and how to resolve them:

| **Issue** | **Cause** | **First Steps** |
| ---- |
| Checkout stays in default language | Theme overrides or app conflict | Switch to default Shopify theme for testing |
| Only parts of checkout are translated | Mixed language configurations or incomplete setup | Ensure translation under "Checkout & system" is enabled |
| Temporary or inconsistent translations | Incorrect language type or theme support | Confirm language type is Editable in Transcy |

**Remember:** Checkout translation works best with **Editable languages** and compatible themes. Theme-specific customizations or conflicts with other apps can sometimes override language settings.

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*Need more help with checkout translation? Contact us via live chat or email us at support@transcy.io*