Articles on: Manage Translation

How to Translate Third-Party App Content with Transcy

Expanding your Shopify store globally means ensuring every element of your customer experience speaks their language, including content from third-party apps. Transcy's Third-party app function automatically translates content from popular apps like Judge.me, Klaviyo, PageFly, and many others, creating a seamless multilingual experience for your international customers.


Table of Contents


I. Understanding Third-Party App Translation


II. How to Enable Third-Party App Translation

  1. Step-by-Step Setup Process
  2. Important Considerations


III. Benefits and Limitations

  1. Key Advantages
  2. Current Limitations


I. Understanding Third-Party App Translation


When you install apps like review systems, page builders, or marketing tools on your Shopify store, their content often remains in your default language even when customers switch to other languages. Transcy's Third-party app function bridges this gap by automatically detecting and translating content from these external applications, ensuring your entire storefront maintains language consistency.

This intelligent feature works behind the scenes to identify third-party content and apply appropriate translations, creating a truly cohesive multilingual shopping experience for your customers.


II. How to Enable Third-Party App Translation


1. Step-by-Step Setup Process


Activating third-party app translation:

  • Navigate to your Transcy dashboard
  • Select "Markets"
  • Click "Languages"
  • Choose your target language from the available list
  • Locate the three dots menu (...) next to your selected language
  • Toggle the "Third-party app" function to "Turn-on 3rd-party app" for automatic translation
  • To disable translation for specific apps, simply toggle the function to Disable


2. Important Considerations


Manual Editing Limitations: Due to integration constraints, you cannot manually edit translations for most third-party apps such as PageFly, Klaviyo, or Judge.me. The system relies on automatic translation to ensure content appears in your customers' preferred language.


When the third-party app function is enabled, it will automatically translate the entire store without the ability to exclude any resources or pages


Translation Speed: Content translated through third-party functions may load slightly slower compared to manually translated content within the app. For optimal performance, consider using Transcy's AI translation tools like OpenAI, DeepL, Gemini, or Baidu for content you can control directly.


III. Benefits and Limitations


1. Key Advantages


Complete Storefront Translation: When enabled, the third-party app function automatically translates content from front-end applications including:

  • Review widgets and boxes from apps like Judge.me and Stamped.io (non-iframe based)
  • Page builder content from apps like EComposer, ensuring your custom pages maintain multilingual consistency
  • Marketing elements such as free shipping bars, announcement banners, and promotional notifications
  • OneMobile-built content, providing seamless integration for mobile-optimized stores
  • BOGOS promotions and gift offers, keeping your marketing campaigns globally accessible

Automatic Detection: The system intelligently identifies third-party content and applies appropriate translations without manual intervention, saving you time and ensuring consistency across your store.

Expanding Integration: Transcy continuously works to integrate with more applications, regularly adding support for new review apps, page builders, and marketing tools.


2. Current Limitations


Technical Constraints: Not all third-party applications can be automatically translated due to technical limitations and varying integration capabilities. Some apps use protected content structures that prevent external translation access.


Editing Restrictions: Because third-party content exists outside Transcy's direct control, you may not find these translations in your editing interface. This means you cannot manually adjust or refine third-party app translations through the Transcy dashboard.


Development in Progress: The Transcy development team actively researches and contacts third-party app developers to establish deeper integrations, working toward full translation control and editing capabilities for more applications.


Automatically translated with Third-party app function

Conclusion


Transcy's Third-party app function removes language barriers from your entire Shopify ecosystem, ensuring customers enjoy a fully localized experience regardless of which apps power your store's functionality. While some limitations exist due to technical constraints, the automatic translation capability significantly reduces the complexity of managing multilingual stores with multiple third-party integrations.

As Transcy continues expanding its integration network, you can expect even more comprehensive third-party app support, making global expansion increasingly seamless for ambitious Shopify merchants.


If you need further assistance, please contact us via live chat or email us at support@transcy.io.

Updated on: 11/07/2025

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