> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.transcy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Use Glossary Feature in Transcy

*Take control of your brand voice across languages! The **Glossary feature** in **Transcy** ensures your brand names, product terms, and key phrases are translated exactly how you want—or never translated at all. Perfect for maintaining brand consistency while expanding globally.*

## Table of Contents

[I. What You Need](#2-i-what-you-need)

[II. How to Create Translation Rules](#2-ii-how-to-create-translation-rules)

[III. How to Configure Advanced Glossary Settings](#2-iii-how-to-configure-advanced-glossary-settings)

[IV. Fix Common Problems](#2-iv-fix-common-problems)

## I. What You Need

You need at least a **Regional plan** to use this feature. **Glossary only works with Editable languages**.

**How many Glossary rules you can make based on your plan:**
* **Regional**: 20 rules
* **Continental**: 200 rules
* **Cross-border**: 500 rules
* **Global**: **Unlimited**

Want more? You can [get more rules](https://help.transcy.io/en/article/extend-your-quotas-in-transcy-rebn8x/) with a custom plan.

> **Remember:** Making rules is step one! The next step is you need to **Translate** again in **Content translation** to use your rules and make it works.

|| Note:
|| When downgrading the plan, your rules will match your new plan limits. 
|| Export/Restore Glossary rule is currently unavailable

## II. How to Create Translation Rules

### 1. Go to Glossary

To navigate **Glossary** in **Transcy**, please follow these steps: "**Content translation" menu in Transcy** → "**Translation rule**" → "**Glossary"** → "**Create Rule"**

![How to find Glossary in Transcy](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot17_1xqmmnw.png)
![Glossary interface](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot4_ydre52.png)

### 2. Make Your Rule

Pick what you want to do:

* **Translation Type**: Choose "**Never translate**" or "**Always translate**"
* **Match type**: Choose "**Case-sensitive**" or "**Case-insensitive**"
* **Resource**: Choose the resources you want to manage the rule such as: "**Product**", "**Collections**" "**Theme content**", "**Blog post**", ...
* **Market**: You can apply rule for specific market, depends on what you need (It's will default select all the markets)
* **Apply for**: Choose which languages you want to create rule

![Setting up your translation rule](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot18_1bog4sd.png)
### 3. Save Your Rule

![Save options for your rule](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot3_vicuuh.png)
* **Publish**: Save your rule but don't use it yet
* **Publish & Apply Rule**: Save and use your rule right away

## III. How To Configure Advanced Glossary Settings

### Control Case Sensitivity

Choose how your rule finds words:

* **Yes**: Only finds exact match ("Orange" ≠ "orange")
* **No**: Finds all versions ("Orange", "orange", "ORANGE")

### Manage Your Rules

![Edit your existing rules](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot5_ewby2d.png)
* **Edit**: Change one rule or many at once
* **Turn Off**: Stop using a rule without deleting it

![Edit many rules at once](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot6_1n0bcs9.png)
## IV. Fix Common Problems

### When Rules Don't Work

![Create translation first](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot8_fb0u37.png)
**Why rules not work:**

1. **No translation yet**: Click "**Translate with AI**" first to create the translation
2. **You edited the translation**: Translate again to use your rule
3. **Different meaning**: The app can't find the right word to change

|| If your Glossary rule not work, please kindly re-translate to get the rule applied

### Things to Remember

![Warning about duplicate rules](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot7_13s5gby.png)
* **Word limit**: Max 60 letters per word
* **No copies**: Can't make the same rule twice
* **Special symbols**: Doesn't work with ' ! # yet (we're fixing this)
* **Delete language**: Removing a language removes its rules too

|| The Glossary feature doesn't work for 3rd-party app integrations from Shopify, and it also doesn't work for translations generated by the "3rd-party app" function.

If you need further assistance, please contact us via live chat or email us at [support@transcy.io](mailto:support@transcy.io).
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**Want to Learn More?**
* [How to translate and update content](https://help.transcy.io/en/article/how-to-translate-and-update-content-in-transcy-1kn3ka/)
* [What happens when you change plans](https://help.transcy.io/en/article/faq-what-happens-when-i-change-my-transcy-plan-upgrade-or-downgrade-1qwenp9/)