Articles on: Manage Translation

How to use Grok Translation with Transcy

Looking for an AI engine that truly understands context and produces fluent, brand-aligned translations? Grok is now available in Transcy, making it a powerful choice for high-impact pages and product content.


Table of Contents


I. What to know before translating your store with Grok?


II. How to translate your Shopify store with Grok?

  1. Choose your preferred translation tone
  2. Translate content with Grok


III. How much does it cost to translate with Grok?


IV. Frequently asked questions


I. What to know before translating your store with Grok?


Before you start, make sure your target language is set as editable in Transcy. Editable languages sync with Shopify Markets, allow you to edit translations and get indexed by Google, ensuring your localized store appears in search results.


II. How to translate your Shopify store with Grok?


Who can use Grok Translation: All paid Transcy users


1. Choose your preferred translation tone


→ Go to the "Account & Settings" section in your Transcy app

→ Navigate to "Localization settings"

→ In Translation engines, choose "Grok"

→ In the "Tone" dropdown, select the translation tone you prefer


Choose a preferred translation tone


2. Translate content with Grok


→ Go to the "Translation" section in your Transcy app

→ You will navigate to the "Translate content" section

→ Select the content sources you want to translate

→ Click "Other" to search your engine

→ In the AI engine dropdown, click the "Grok" icon


Choose Grok engine for translation


→ Hit "Translate now"


Using Grok for translation confirmation pop-up


III. How much does it cost to translate with Grok?


Transcy makes payment simple with the App Wallet - your one-stop way to pay for all Grok Translation costs. For more detail about App Wallet, kindly follow this App Wallet.

Cost: 1.2 tokens per 1 word translated.

Note: You can check your payment methods in "Account & Settings""Localization settings".


IV. Frequently asked questions


Is Grok available for all Transcy users?

Yes. Grok Translate integration is available to all paid Transcy users (Basic, Growth, Premium, or Enterprise) or (Local plus, Regional, Continental, Cross-border, Global)


When should I use Grok for my translation?

Grok excels at capturing context, emotion, and brand voice, making it ideal for translating marketing campaigns, product descriptions, homepage or landing page content, and other creative texts.


Can I choose the tone of my translations?

Yes. Transcy allows you to select a preferred translation tone when using Grok. In your Account & Settings > Localization settings, set the tone (e.g. Professional, Casual, Simple, or Creative) from the Tone dropdown before translating.


How can I save money when using Grok translation?

To get the most value out of Grok translation and save on token usage, consider these tips:

  • Translate only what you need: Since each word costs tokens, be strategic about what content you translate.
  • Buy tokens in bulk for bonus credits: Transcy offers bonus tokens for larger purchases that effectively reduce the cost per word.
  • Use included free translations where applicable: If your plan includes free auto-translate (like Google Translate), use it for less critical content.


What if I have issues with Grok registration or setup?

If you're experiencing issues using Grok, here are a few troubleshooting steps:

  • Make sure you're on a paid plan with enough tokens.
  • Check that your target language is supported by Grok.
  • If the issue persists, contact Transcy support via live chat or email support@transcy.io for quick help.


If you need further guidance or have any questions, don't hesitate to reach out to our support team through LiveChat in your app or email us at support@transcy.io

Updated on: 05/09/2025

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