Overview of Content Synchronization System
Keeping your source content up-to-date in Transcy is essential for accurate translations. Transcy's sync system automatically detects changes in your Shopify store and pulls the latest source content into the app
Table of Contents
I. Content Synchronization System
I. Content Synchronization System
Transcy syncs different content types on different schedules based on importance.
To change settings: Go to "Content translation" menu in Transcy → "Settings" button next to "Sync content"
Transcy provide 3 options Synchronization:
- Real-Time Sync
This ensures any changes to your source content on Shopify are immediately reflected inside Transcy
- Daily Sync
Automatically pulls updated source content from Shopify into Transcy once per day, balancing performance with content freshness
- Manual Sync
For immediate updates outside the automatic schedule:
- Sync Content button: Click to force immediate sync of daily resources. Go to "Content translation" menu in Transcy → "Sync content" on the top right
II. Advanced Sync Scheduling
1. Real-Time Sync Configuration
Cross-border and Global Plans can configure real-time sync:
- Custom Resources: Select which resources should sync immediately
- Performance Note: You may see loading indicators while processing - this is normal
- Processing Time: Allow a few seconds to minutes for complex updates
2. Scheduled Sync Setup
Control precise timing for content updates:
- Timezone: All times display in your store's local timezone
- Minimum Interval: Each sync must be at least 60 minutes apart
- Flexible Scheduling: Set different time slots based on your needs
3. Plan-Based Limitations
Sync slots by subscription level:
- Regional Plan: 2 default slots
- Continental Plan: 4 default slots
- Cross-border Plan: 6 default slots
- Global Plan: 6 default slots
Expand capacity: Purchase additional slots at $2.8 each when needed.
Need help? Contact our support team via LiveChat in your app or email support@transcy.io
Updated on: 17/03/2026
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