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# Understanding Default Language and Unsupported Language

*Are you struggling with language settings in your multilingual store? This comprehensive guide will help you navigate default language configurations and solve unsupported language challenges, ensuring your global customers enjoy a seamless shopping experience regardless of their preferred language*

## TABLE OF CONTENT:

1. [What is default language](#2-1-what-is-default-language)  

2. [How to handle unsupported language](#2-2-how-to-handle-unsupported-language)

## 1. WHAT IS DEFAULT LANGUAGE

In the "**Markets management**" menu, you will see your Store's default language, which is the language you set for your market on Shopify. Your visitors will see this language if their preferred language isn't available. Transcy will use this language as the first language to translate into other target languages. For more details about the target language, please click [here](https://help.transcy.io/en/article/what-are-the-differences-between-non-editable-and-editable-languages-in-transcy-nkgbfq/)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/5/1/b/351b76ece3eb1400/screenshot2_1fcbbyp.png)

|| Changing the default language will remove existing translations for that language

## 2. HOW TO HANDLE UNSUPPORTED LANGUAGE

### A. Unsupported Default language

In some cases, you might want to change your store default language because of unsupported language

![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot4_1tkc9cz.png)

**Case 1. Change default language on Market Shopify setting**

Just simply go to "**Shopify admin**" → "**Settings**" → "**Languages**" → the Store languages settings → Click on the button **Change default** → Select the language you want to change to and click **Save** button.

![](https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00/screenshot-2023-11-19-at-13303_1v91sml.png)

![](https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00/14_k09ro0.png)

**Case 2. Still want to keep unsupported default language**

In case you do not want to change default language, your target language should be in Editable language type so that you can translate or edit your translation by yourself. If your language type is Non-editable language, please switch to Editable language type, please refer to [this article](https://help.transcy.io/en/article/how-to-switch-between-non-editable-and-editable-language-1x0m0gy/) to do it

### B. Unsupported Target language

In case your default language is supported but your target language is unsupported

**Case 1: Your target language is not supported for AI translation →** Cannot switch to Non-editable language type

=> Please switch this language type to Editable language and edit its translation manually

![](https://storage.crisp.chat/users/helpdesk/website/351b76ece3eb1400/screenshot23_1jideln.png)

**Case 2: Your target language is not supported by Shopify →** Cannot switch to Editable language type

=> Please switch this language type to Non-editable language for automatic translation, but you cannot edit its translation manually

Hope those information will be helpful for you

Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io