Question 1

How to Translate with OpenAI

Accepted Answer

Want more natural, high-quality translations for your Shopify store? OpenAI delivers superior translation results with better accuracy and more natural phrasing compared to traditional translation tools. Transcy supports translating your Shopify store with OpenAI via two simple methods: Pay per use and API key.

In this guide, we'll show you how to use both methods and explain the costs so you can choose what works best for your business.

I. What to know before translating with OpenAI?

Before you can translate any language with OpenAI, that language must be set as "editable" in your Transcy settings. If your target language is currently non-editable, you'll need to switch it first. [Learn how to switch from non-editable to editable language here](https://help.transcy.io/en/article/how-to-switch-

Question 2

How to Use Glossary Feature in Transcy

Accepted Answer

Take control of your brand voice across languages! The Glossary feature in Transcy ensures your brand names, product terms, and key phrases are translated exactly how you want—or never translated at all. Perfect for maintaining brand consistency while expanding globally.

I. What You Need

You need at least a Growth plan to use this feature. It only works with Editable languages.

How many rules you can make:

Growth Plan: 100 rules
Premium Plan: 500 rules
Enterprise Plan: No limit

Want more? You can get more rules with a custom plan.

Remember: Making rules is step one! You still need to click Translate in Manage Translation to use your rules.

|| Note: || When downgrading plan, your rules will match your new plan limits. || Export/Restore Glossary rule is currently unavailable

II. How to Create Translation Rules

1. Go to Glossary

To navigate Glossary in Transcy, please follow these steps: "Translation Rule" → "Glossary" → "Create Rule"

![How to find Glossary in

Question 3

Overview of Transcy Pricing Plans

Accepted Answer

In today's global marketplace, providing a seamless multilingual and multi-currency experience is essential for e-commerce success. Transcy's flexible pricing plans are designed to grow with your business, offering the perfect balance of features and affordability for stores of all sizes. Whether you're just starting out or managing an established international brand, we have the ideal solution to help you connect with customers worldwide.

I. Available Subscription Options

Transcy offers monthly and yearly subscription options to fit your business needs and budget. All new users can enjoy a 7-day free trial with full access to features before selecting a plan. For more information about the trial, kindly refer to Does Transcy offer Free trial?

1. Monthly Pricing Plans

Our monthly plans offer maximum flexibility:

Free: Always available with basic functionality
Basic: Perfect for new stores ente

Question 4

Get Started with Transcy Geolocation Features

Accepted Answer

Want to automatically show the right language and currency to visitors based on their location? Transcy's geolocation features help create a personalized shopping experience that can boost your conversion rates. This guide explains how Auto Switch works and how to set it up.

Geolocation helps your store automatically detect where visitors are from and show them content in their preferred language and currency, making shopping feel more natural and increasing the chances they'll complete their purchase.

I. Understanding Geolocation

Geolocation detects your visitors' location to automatically show the most relevant language and currency. Transcy offers this for both key features:

To navigate "Geolocation" please follow: "Switcher" → "Geolocation" → "Auto Switch" or "Recommend " depending on your need.

Location: Always switches based on visitor location
Browser Language: Switches based on either visitor's browser language or location (you choose)

Two Available Modes:

Auto Switch Mode Automatically redirects visitors to the correct language/currency as soon as

Question 5

How to Translate Content Manually in Transcy

Accepted Answer

Managing multilingual content for your global store shouldn't feel overwhelming. Transcy's translation management system puts you in complete control, offering multiple translation methods from AI-powered automation. Whether you're launching in a new market or fine-tuning existing translations, understanding how to effectively translate and update your content ensures your international customers always experience your brand at its best.

I. Understanding Translation Management

Transcy's translation management system serves as your central hub for controlling how your store content appears across different languages and markets. Rather than leaving translation to chance, this comprehensive system gives you the flexibility to choose the most appropriate translation method for each piece of content, ensuring quality and consistency across your entire multilingual store. The Manage Translation interface displays all your store's tra

Question 6

What are the differences between Non-Editable and Editable languages in Transcy?

Accepted Answer

Choosing the right language type is one of the most important decisions you'll make when setting up your multilingual store with Transcy. The language type you select determines everything from translation quality and control to URL structure and Shopify Market integration. Understanding these differences upfront can save you time and ensure your international expansion strategy aligns with your business goals.

This comprehensive guide breaks down the key differences between Non-Editable and Editable languages, helping you make an informed decision for your store's multilingual setup.

I. Understanding target languages in Transcy

Before diving into language types, let's establish the foundation of how Transcy handles languages:

Target language definition: A target language is any language you add to your website beyond your store's default language. These additional languages allow customers to browse and shop in their preferred language by using the language switcher on your storefront.

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