Question 1

How to Translate with OpenAI

Accepted Answer

Want more natural, high-quality translations for your Shopify store? OpenAI delivers superior translation results with better accuracy and more natural phrasing compared to traditional translation tools. Transcy supports translating your Shopify store with OpenAI via two simple methods: Pay per use and API key.

In this guide, we'll show you how to use both methods and explain the costs so you can choose what works best for your business.

I. What to know before translating with OpenAI?

Before you can translate any language with OpenAI, that language must be set as "editable" in your Transcy settings. If your target language is currently non-editable, you'll need to switch it first. [Learn how to switch from non-editable to editable language here](https://help.transcy.io/en/article/how-to-switch-

Question 2

Overview of Transcy Pricing Plan

Accepted Answer

In today's global marketplace, providing a seamless multilingual and multi-currency experience is essential for e-commerce success. All new users can enjoy a 7-day free trial with full access to features before selecting a plan. For more information about the trial, refer to Does Transcy offer Free trial?

Pricing Structure

| Plan | Monthly | Yearly | | ---- | | Free | $0 | $0 | | Local Plus | $14.9 | $143 (20% savings) | | Regional | $29 | $278 (20% savings) | | Continental | $69 | $662 (20% savings) | | Cross-Border | $99 | $950 (20% savings) | | Global | $599 | $5,750 (20% savings) |

To navigate all Pricing plans of Transcy: → Go to "Account & Settings" → Click "Change plan" → Scroll down to "Compare plans" → In the Compare plans section, click "Show most suitable plans" → Select "Show all plans" to view all Transcy plans

Free Plan

Perfect for testing basic functionality

Languages

1 non-editable language
No products translation available
No translation editing
No find and replace function
No multilingual SEO
No URL handle translation
No automate translation
No glossary
No migration from other apps
Google (free) translation engine only
No translation version history

Currency

1 target currency
Basic currency management
[Shopify payment integration](https://help.transcy.io/en/a

Question 3

How to Use Glossary Feature in Transcy

Accepted Answer

Take control of your brand voice across languages! The Glossary feature in Transcy ensures your brand names, product terms, and key phrases are translated exactly how you want—or never translated at all. Perfect for maintaining brand consistency while expanding globally.

I. What You Need

You need at least a Regional plan to use this feature. Glossary only works with Editable languages.

How many Glossary rules you can make based on your plan:

Regional: 20 rules
Continental: 200 rules
Cross-border: 500 rules
Global: Unlimited

Want more? You can get more rules with a custom plan.

Remember: Making rules is step one! The next step is you need to Translate again in Manage Translation to use your rules and make it works.

|| Note: || When downgrading the plan, your rules will match your new plan limits. || Export/Restore Glossary rule is currently unavailable

II. How to Create Translation Rules

1. Go to Glossa

Question 4

How to Translate and Update Content in Transcy

Accepted Answer

Ready to make your store speak your customers' language? This guide walks you through Transcy's translation features, helping you create a truly global shopping experience. Whether you want full control over translations or need something quick and simple, we've got you covered.

I. Understanding Translation Management and Language Types

Transcy's translation management system serves as your central hub for controlling how your store content appears across different

Question 5

Get Started with Transcy Geolocation Features

Accepted Answer

Want to automatically show the right language and currency to visitors based on their location? Transcy's geolocation features help create a personalized shopping experience that can boost your conversion rates. This guide explains how Auto Switch works and how to set it up.

Geolocation helps your store automatically detect where visitors are from and show them content in their preferred language and currency, making shopping feel more natural and increasing the chances they'll complete their purchase.

I. Understanding Geolocation

Geolocation detects your visitors' location to automatically show the most relevant language and currency. Transcy offers this for both key features:

To navigate "Geolocation" please follow: "Switcher" → "Geolocation" → "Auto Switch" or "Recommend " depending on your need.

Visitor's Location: Always switches based on visitor location
Visitor's Browser Language: Switches based on either visitor's browser language or location (you choose)

Two Available Modes:

Auto Switch Mode Automatically redirects visitors to the correct language

Question 6

How to Translate Third-Party App Content with Transcy

Accepted Answer

Expanding your Shopify store globally means ensuring every element of your customer experience speaks their language, including content from third-party apps. Transcy's Third-party app function automatically translates content from popular apps like Judge.me, Klaviyo, PageFly, and many others, creating a seamless multilingual experience for your international customers.

I. Understanding Third-Party App Translation

When you install apps like review systems, page builders, or marketing tools on your Shopify store, their content often remains in your default language even when customers switch to other languages. Transcy's Third-party app function bridges this gap by automatically detecting and translating content from these external applications, ensuring your entire storefront maintains language consistency. This intelligent feature works behind the scenes to identify third-party content and apply appropriate translations, creating a truly

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