Articles on: Manage Translation

How to Use OpenAI Translation with Transcy

Transcy not only supports translation through Google, DeepL, Baidu, or Gemini but also offers high-quality language translation via OpenAI service. This article will guide you on how to leverage this advanced translation tool to enhance customer experience and expand your global market for your Shopify store.


I. Translating with OpenAI WITHOUT API Key


1. Supported Subscription Plans


OpenAI translation without API key is available on all paid plans of Transcy. However, using this tool will have a additional costs 1$ for 1000 words translated.


2. How to Activate and Use


To start using OpenAI translation without an API key:


  1. Go to the Translation section in the Transcy app
  2. Select the content sources you need to translate
  3. Click on the "OpenAI" icon



3. Payment Methods


Transcy provides three payment methods for OpenAI translation service:


  • * Top-up: Simply enter the amount you want to add to your balance. The system will automatically calculate the corresponding words and it will be automatically deducted from your wallet.
  • * Usage charge: Pre-approve a maximum fee (cap), allowing the application to automatically deduct charges when you use features subject to Usage Charge without requiring payment confirmation for each translation.
  • * One-time payment: Available only for Yearly plan users. You'll need to pay per translation. The system will automatically count the words and display the corresponding price.


You can configure these payment methods in Account & Settings → Localization settings tab.


II. Translating with OpenAI WITH API Key


1. Subscription Requirements


OpenAI translation with API key is only available for Premium plan and above.


2. How to Get an API Key from OpenAI


To obtain an API key from OpenAI, follow these steps:


  1. Access https://platform.openai.com/apps
  2. Select API
  3. Choose Setting → Limit
  4. Check if your rate limit is from Tier 1 (gpt-4-turbo) and above
  • Important note: Transcy only supports gpt-4-turbo model and above
  • If you're currently on the Free plan (gpt-3.5-turbo), you'll need to upgrade your rate limit to Tier 1
  1. Go back to the API tab and select Create a new secret key
  2. Copy the key to use in Transcy


3. How to Configure and Use API Key in Transcy


After obtaining the API key, you need to configure it in Transcy:


  1. Go to Account menu → Localization setting
  2. Enter your API key from OpenAI into the corresponding field
  3. Select your preferred Tone of translation's voice
  4. Click Save to store your settings


Once configured, you can use OpenAI service to translate languages:


  1. Navigate to Manage translation
  2. Select your target language and relevant pages
  3. Click the Translate button
  4. Choose Translate by OpenAI to begin the translation process


Important Notes


  • Transcy only supports translation through OpenAI service by entering the correct OpenAI API key in the Localization settings
  • For issues related to OpenAI service registration and setup, please contact OpenAI support directly for better assistance
  • OpenAI translations are generally rated as having higher quality with more accurate and natural-sounding results, along with options to choose different types of tones. As a result, its translation process will be slower than other methods


Frequently Asked Questions


Is OpenAI available for all Transcy users?


OpenAI translation without API key is available for all paid plans. However, translation with API key is only available for Premium plan and above.


Can I choose the tone of the translation?


Yes, when using an API key, you can select a translation tone that matches your brand voice in the settings.


Why is OpenAI translation slower than other methods?


OpenAI provides higher-quality translations with better accuracy and more natural phrasing, which requires longer processing time compared to conventional translation tools.


How can I optimize costs when using OpenAI translation?


Consider using OpenAI for important content such as homepage and main product pages, while using other translation tools for less critical content.


If you need further assistance, please contact us via live chat or email us at support@transcy.io.

Updated on: 16/06/2025

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