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Plan and Policy
Subscription plans, app charges and policy
Subscription plans
Overview of Transcy Pricing Plan
Explore Transcy's flexible pricing plans for multilingual & multi-currency stores. From Free to Enterprise - find the perfect solution
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Transcy Pricing Plans (Old plan)
In today's global marketplace, providing a seamless multilingual and multi-currency experience is essential for e-commerce success. Transcy's flexible pricing plans are designed to grow with your business, offering the perfect balance of features and affordability for stores of all sizes. Whether you're just starting out or managing an established international brand, we have the ideal solution to help you connect with customers worldwide. All new users can enjoy a 7-day free trial with
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App charges
How will I be charged when upgrading/downgrading plans?
Learn how Transcy billing works with Shopify's payment system. Understand prorated charges for upgrades, application credits for downgrades, and transparent pricing for all plan changes.
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Why you need to choose a new plan?
Starting September 4, 2025, all current Transcy plan names and structures will change. You must select from our new plans to keep using the app. This guide explains what's happening and outlines the necessary steps. After October 4, 2025, if you don't choose a new plan, all Transcy functions will stop immediately. You need to select a new plan to access and restore all the functions to work normally (for Monthly users) Table of Contents I. What's Changing (
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Policy
Overview of Transcy Support Policy
Discover Transcy's comprehensive support policy. Learn what's included, response times, how to get help effectively, and browser compatibility for optimal experience
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Transcy Referral Program
Discover Transcy's Referral Program! Share your unique link, earn commissions ($6-$300) for successful referrals, and give new users 30% off their first billing cycle. Learn how to withdraw earnings and track your referral performance
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Transcy Payment & Refund Policy
Discover Transcy's payment and refund policies for our Shopify translation & currency app. Learn about our support process and eligibility requirements to ensure a smooth experience with our services
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How to create a staff account, and/or why does support team need it?
How to create a staff account, and/or why does support team need it?
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Staff permissions required for managing markets
Staff permissions required for managing markets
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Why Does Transcy Need Access Permissions to Your Shopify Account?
Discover why Transcy requires specific Shopify permissions and how we protect your store's data. Learn about our commitment to privacy, security, and optimal functionality for translation and currency features
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