Subscription plans

• Overview of Transcy Pricing Plan

  Explore Transcy's flexible pricing plans for multilingual & multi-currency stores. From Free to Enterprise - find the perfect solutionFeatured

• How to Activate the Free Plan

  We know that starting with a free plan is a great way to explore a new app and understand the differences between tiers before committing to a paid subscription. Finding the Free Plan Option when onboarding page When you first visit Transcy, you'll land on our onboarding page with tailored plan recommendations. Our system automatically suggests the best-fit plan based on your store's settings. However, if you'd like to start with the free plan instead, here's what to do: Step 1: Click onFew readers

App charges

• How will I be charged when upgrading/downgrading plans?

  Learn how Transcy billing works with Shopify's payment system. Understand prorated charges for upgrades, application credits for downgrades, and transparent pricing for all plan changes.Featured

• Why you need to choose a new plan?

  *Starting September 4, 2025, Transcy is updating all plan names and structures. To continue using the app without interruption, you'll need to select a new plan. *This guide will walk you through the changes and the steps required. *Important deadline: After October 4, 2025, any accounts that haven't migrated to a new plan will lose access to all Transcy features immediately. Monthly subscribers must choose a new plan to restore full functionality and continueFew readers

Policy

• Overview of Transcy Support Policy

  Discover Transcy's comprehensive support policy. Learn what's included, response times, how to get help effectively, and browser compatibility for optimal experienceFeatured

• Transcy Referral Program

  Discover Transcy's Referral Program! Share your unique link, earn commissions ($6-$300) for successful referrals, and give new users 30% off their first billing cycle. Learn how to withdraw earnings and track your referral performanceFeatured

• Transcy Payment & Refund Policy

  Discover Transcy's payment and refund policies for our Shopify translation & currency app. Learn about our support process and eligibility requirements to ensure a smooth experience with our servicesFeatured

• How to create a staff account, and/or why does support team need it?

  How to create a staff account, and/or why does support team need it?Featured

• Staff permissions required for managing markets

  Staff permissions required for managing marketsFeatured

• Why Does Transcy Need Access Permissions to Your Shopify Account?

  Discover why Transcy requires specific Shopify permissions and how we protect your store's data. Learn about our commitment to privacy, security, and optimal functionality for translation and currency featuresFeatured