Subscription plans

• Overview of Transcy Pricing Plan

  Explore Transcy's flexible pricing plans for multilingual & multi-currency stores. From Free to Enterprise - find the perfect solutionFeatured

• How to Activate the Free Plan

  We know that starting with a free plan is a great way to explore a new app and understand the differences between tiers before committing to a paid subscription. Free Plan when onboarding page When you first visit Transcy, you'll land on our onboarding page, and to navigate the Free plan, you can follow these steps: -Click on "See all plans" at the bottom left -Scroll down to the bottom and find "Temporary financial constraints or not ready yet? Start free plan", after thFew readers

App charges

• How will I be charged when upgrading/downgrading plans?

  Learn how Transcy billing works with Shopify's payment system. Understand prorated charges for upgrades, application credits for downgrades, and transparent pricing for all plan changes.Featured

• Why you need to choose a new plan?

  *Starting September 4, 2025, Transcy is updating all plan names and structures. To continue using the app without interruption, you'll need to select a new plan. *This guide will walk you through the changes and the steps required. *Important deadline: After January 1st, 2026, any accounts that haven't migrated to a new plan will not immediately have access to all Transcy features. Subscribers must choose a new plan to restore full functionality and continue uFew readers

Policy

• Overview of Transcy Support Policy

  Discover Transcy's comprehensive support policy. Learn what's included, response times, how to get help effectively, and browser compatibility for optimal experienceFeatured

• Transcy Referral Program

  Discover Transcy's Referral Program! Share your unique link, earn commissions ($6-$300) for successful referrals, and give new users 30% off their first billing cycle. Learn how to withdraw earnings and track your referral performanceFeatured

• Transcy Payment & Refund Policy

  Discover Transcy's payment and refund policies for our Shopify translation & currency app. Learn about our support process and eligibility requirements to ensure a smooth experience with our servicesFeatured

• How to create a staff account, and/or why does support team need it?

  How to create a staff account, and/or why does support team need it?Featured

• Staff permissions required for managing markets

  Staff permissions required for managing marketsFeatured

• Why Does Transcy Need Access Permissions to Your Shopify Account?

  Discover why Transcy requires specific Shopify permissions and how we protect your store's data. Learn about our commitment to privacy, security, and optimal functionality for translation and currency featuresFeatured