FAQ: Does Transcy translate checkout pages?

Yes, Transcy can translate checkout pages. The process is straightforward when everything is properly configured:

Step-by-step translation process:

Go to "Content Translation" menu in Transcy → Scroll down for "Themes" resource
Click on Theme content
Find and select the box next to "Checkout & system"
Click to translate the checkout page elements

While Transcy supports checkout translation, there are several important technical considerations to be aware of:

Language type requirements

Checkout pages can only be translated using Editable language types. Non-editable languages cannot be translated on checkout pages due to technical limitations in how these language sources integrate with Shopify's checkout system.

If you're using "Non-editable languages", you'll need to switch your language type from "Non-editable" to "Editable"

Shopify platform limitations

Third-party app restrictions: Due to Shopify's own platform limitations, third-party translation functions cannot be translated on the checkout page.

Remember that checkout translation works only with Editable languages

If you need further assistance, please contact us via live chat or email us at support@transcy.io.

Updated on: 02/04/2026

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