FAQ: What happens when I change my Transcy plan upgrade or downgrade?

Planning to upgrade or downgrade your Transcy subscription? This guide explains what happens to your translations, settings, and features when you change plans, so you can make the best decision for your store's growth.

I. How to upgrade or downgrade your Transcy plan

To upgrade or downgrade Transcy plan, you might need to take this action:

• First, know exactly which plan you are currently using.
• If you want to upgrade: Go to the Account & Settings tab on the left in Transcy → Click Change plan → Select a higher plan.
• If you want to downgrade: Go to the Account & Settings tab on the left in Transcy → Click Change plan → Select a lower plan.

Once the charge is approved, your plan will be successfully upgraded or downgraded.

II. Understanding plan changes

When you're ready to scale your global business or need to adjust your budget, changing your Transcy plan is straightforward. Here's what you need to know about the two types of plan changes:

UPGRADE

Upgrading your plan instantly unlocks powerful features that help you reach more customers worldwide. Want to see all the amazing features available? Check out our complete plan comparison guide to discover what's possible.

DOWNGRADE

Downgrading works differently depending on your billing cycle:

• Annual subscribers: Your new plan activates when your current annual cycle ends

• Monthly subscribers: Changes take effect immediately after downgrading

Your translations stay safe! All your translated content and manual edits are preserved when you downgrade, though you can only publish languages within your new plan's limits.

Ready to optimize your plan? Whether upgrading to unlock new markets or adjusting for budget, Transcy makes plan changes simple while protecting your valuable translation work.

If you need further assistance please contact us via live chat or email us at support@transcy.io

Updated on: 08/04/2026