Articles on: Frequently Asked Question

FAQ: Plan Downgrade Behavior in Transcy

When you downgrade to a lower-tier plan in Transcy, your language quotas decrease, and all published languages are unpublished. This guide explains what to expect and how to republish after a downgrade.


What Happens When You Downgrade

All currently published languages are automatically unpublished and will no longer appear on your storefront

  • All translation data created before the downgrade is preserved in Transcy — nothing is deleted
  • You will need to manually republish languages within your new plan's quota limits


How to Republish After Downgrade

Editable language Slots

Editable is an upgraded tier of non-editable. An editable slot can be used for any language regardless of translation history, and you can choose whether to actively edit its translations or leave it as-is. You are limited to the editable count of your new plan.

  • Example: Downgrading from Continental (10 editable) to Regional (2 editable) means you can publish any 2 languages in editable slots — previously edited languages, brand new ones, or a mix of both


Non-Editable language Slots

Non-editable slots are more restricted — they can only be used for languages that have no translation data in Transcy, and translations cannot be edited.

  • Example: If German and French had no translations on Continental, either can fill the Regional non-editable slot after downgrade


Important Notes

  • Unpublished languages remain invisible on your storefront until manually republished
  • Translation data for languages that exceed your new quota is preserved — you can access it again by upgrading
  • If you upgrade your plan, your currently published languages remain unchanged


If you need further assistance, please contact us via live chat or email us at support@transcy.io

Updated on: 03/06/2026

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