Does your app sync the existing translation from Translate & Adapt?
When you have already translated a few languages by Translate & Adapt or you have existing translation saved on Shopify from other apps , those translation will be automatically synced to our app
To have access on those translation in Transcy, please go the manage translation of specific page, then filter the translation status 'Untranslated', so you can easily review and update their status if needed. Learn how to manage their status here
Reference
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 20/03/2025
Thank you!