FAQ: Can I exclude archived, draft products from showing in app?

Please note that as long as your products are still available in the Shopify store, we will sync all product data to our app (Product resource in Manage Content), no matter what their status is (archive product, active, draft, etc). We're aware of this downside and been trying to improve it in the near future. Sorry for the inconvenience.

For archived/draft/inactive products, which means they're invisible on your online store, so their translation won't be shown/ affected on your store page.

At the moment, you can filter products with those statuses in our app. Please go "Content translation" menu in Transcy -> "Products" Resource -> Click "Three lines icon" -> Click "Add filter" -> In "Product status" you can easily filter "Active", "Draft", "Archived" products

Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 27/11/2025