FAQ: Can I import my translation to the app?

Unfortunately, importing translations via CSV is not yet available in Transcy. We sincerely apologize for the inconvenience.

I understand this feature is important, and our team is working on it for a future update. Stay tuned!

In the meantime, here's a workaround:

You can import your CSV translations through Shopify directly:

Once Shopify saves the translations to its database, they will automatically sync to Transcy.

⚠️ Note: This workaround may not work perfectly in all cases, so results can vary.

If you need some more help, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 27/05/2026

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