FAQ: Can Transcy translate custom Liquid?
Short answer: Transcy translates the visible text your theme displays, but it does not translate Liquid code itself.
To keep your store working, Transcy deliberately preserves Liquid - tags like {{ ... }} and {% ... %}, variables, and logic are kept exactly as they are. It never rewrites your code. What it can translate is the plain text shown to shoppers.
In practice:
- Static text you've written inside a custom Liquid section (labels, headings, sentences) is treated as theme content and can be translated there.
- Dynamic values that Liquid pulls in at runtime (variables, objects, values from other apps) are protected during translation - Transcy sets them aside so the engine can't alter them, then puts them back untouched.
Where to find it: go to Content translation -> Themes -> Custom content and look for the text of your custom Liquid block. If you can't spot it in the list, use the search box and type a few words of the original text.
If text from a custom Liquid block isn't translating, it's usually one of these:
- the text is a dynamic/variable value rather than static text, so it is preserved by design;
- the text is rendered by another app through your Liquid block, in which case it falls under third-party app content rather than theme content; or
- it lives in a theme resource you haven't translated yet - find it under Themes and translate it there.
If you're not sure which case applies, contact our team with the specific block and we'll check it.
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Need help? Contact our support team via LiveChat in your app or email us at support@transcy.io
Updated on: 27/08/2026
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