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FAQ: How do I sync and why I can't see SEO content of product page in Transcy?

Maintaining strong SEO performance across multiple languages is crucial for international success, but you might notice that your product SEO titles and descriptions aren't appearing in Transcy for translation. This happens because Shopify doesn't automatically transfer default SEO data to third-party apps - but don't worry, there's a simple solution.


This guide walks you through the straightforward process of syncing your SEO content from Shopify to Transcy, then enabling translation to boost your multilingual search rankings.


Table of Contents


I. Understanding SEO Data Sync


II. Syncing SEO Content from Shopify

  1. Syncing SEO Titles
  2. Syncing SEO Descriptions


III. Enabling SEO Translation in Transcy


IV. Best Practices for Multilingual SEO


V. Troubleshooting Common Issues


I. Understanding SEO Data Sync


Why SEO content doesn't automatically appear in Transcy:

Shopify maintains strict data privacy and security protocols, which means SEO metadata isn't automatically shared with third-party applications. This is actually a good thing - it protects your store's sensitive information while giving you full control over what gets translated.


The simple solution:

By making a small edit to your SEO content in Shopify, you trigger a sync that makes this content available for translation in Transcy. It's a one-time process per product that ensures your multilingual SEO strategy works seamlessly.


II. Syncing SEO Content from Shopify


1. Syncing SEO Titles

Step 1: Navigate to your Shopify admin panel

Step 2: Go to All Products

Step 3: Search for the specific product you want to sync

Step 4: Scroll down to Search engine listing preview

Step 5: Click Edit Website SEO


SEO editing interface

Step 6: Make a small edit to the Page title (even just adding a space works)

Step 7: Click Save


SEO title editing


What happens: This simple edit triggers Shopify to sync the SEO title data with Transcy, making it available for translation.


2. Syncing SEO Descriptions


Step 1: In the same SEO editing interface

Step 2: Make a small edit to the Description field

Step 3: Click Save


SEO description editing

Pro tip: You can batch this process by going through multiple products in one session, making it efficient even for larger catalogs.


III. Enabling SEO Translation in Transcy


After syncing your SEO content, you'll need to enable translation in Transcy:


Step 1: Navigate to Translation Rule in your Transcy dashboard

Step 2: Go to Block Element

Step 3: Unblock Meta title and Meta description


Translation rule settings


Unblocking meta elements

Why these elements are blocked by default:

Transcy automatically blocks meta titles and descriptions as a protective measure to prevent any unintended impact on your existing SEO rankings. This safety-first approach ensures your current search performance remains stable while you set up multilingual SEO.


After unblocking: You'll be able to find and translate your SEO titles and descriptions normally within the Transcy interface.


IV. Best Practices for Multilingual SEO


Optimize your SEO translation workflow:


  • Start with high-traffic products - Prioritize your best-performing pages for SEO translation
  • Maintain keyword relevance - Ensure translated SEO content includes relevant keywords for each target market
  • Review translations carefully - SEO content requires more precision than general product descriptions
  • Test search performance - Monitor how your translated SEO content performs in different markets


Strategic considerations:

  • Sync SEO content for products you plan to actively promote in international markets
  • Consider local search behavior and keyword preferences when reviewing translations
  • Update your multilingual SEO content as your product offerings evolve


V. Common Issues


Important Note About SEO Translation


SEO translation is only available for Editable language in Transcy and you only translate and manage SEO content for Editable language. If you need to translate SEO content, make sure your target languages are configured as editable in your Transcy settings.


Still not seeing SEO content after syncing?


If you've synced SEO content but still don't see it available for translation, remember that Transcy automatically blocks meta titles and descriptions by default. This protective measure prevents any accidental impact on your current SEO performance. Check that you've unblocked Meta title and Meta description in Translation Rule > Block Element.


Conclusion


Syncing and translating your SEO content is a powerful way to boost your international search visibility and drive more organic traffic from global markets. While the initial sync requires a few manual steps, this one-time process sets up your store for long-term multilingual SEO success.


The combination of Shopify's robust SEO capabilities and Transcy's translation features gives you complete control over your international search strategy. Take the time to set this up properly, and you'll see the benefits in improved search rankings and increased organic traffic from your target markets.


Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 28/05/2025

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