FAQ: How to resolve "Language migration"?

Getting blocked from language settings with a "Language migration needed" message? This happens when your Shopify store has more languages than your Transcy plan allows. Here's how to fix it quickly.

What's Causing This?

Your Shopify store has more languages than your current Transcy plan supports for editing.

Example: Your Growth plan allows 5 editable languages, but Shopify has 6 languages (English, Chinese, Korean, Japanese, Spanish, French) while Transcy only has 5.

How to Fix It

You have two options:

Option 1: Migrate and Enable Manual Edit

•  You have to upgrade to a higher plan to fully synchronize these languages from Shopify to Transcy. Because higher plans allow you to have more languages (Editable language) to edit translations

• Requirement: Upgrade to a higher plan for more editable languages

Option 2: Migrate and Disable Manual Edit

Choose this if you want to keep your current plan:

If you have available non-editable language slots:

• In case of your current plan, the number of Non-editable languages has not reached the limit (languages are not allowed to edit translations), the app will automatically convert these languages from Shopify to Transcy. Note that languages after converting to Transcy will become Non-editable language type

If you've reached non-editable language limits:

1. Go to Shopify Admin → Settings → Languages
2. Remove unnecessary languages
3. Return to Transcy to complete migration

Need help choosing the best option? Contact us via live chat or email support@transcy.io

Updated on: 08/07/2025