FAQ: What do translation statuses mean?

Don't worry about these status messages! They only apply when using Transcy's manual translation feature. If you're using 3rd-party translation (auto translation), these statuses won't affect your store at all.

Understanding the Situation

These status indicators appear when you have manual translations set up in Transcy:

• Untranslated: Content needs manual translation
• Partly-translated: Some content is manually translated, some isn't
• Outdated: Original content changed after manual translation was done

The Simple Solution

Enable 3rd-party translation (auto translation) and forget about these statuses:

→ Go to Translation Settings in your Transcy dashboard
→ Turn on 3rd-party translation
→ Your content translates automatically in real-time

Once auto translation is enabled, your customers will see fully translated content regardless of what status shows in your dashboard.

Why This Works

3rd-party translation handles everything automatically - no manual work needed. Your store translates instantly and stays up-to-date without you having to manage translation statuses.

Bottom line: Use auto translation and these status messages become completely irrelevant!

Need help enabling auto translation? Contact our support team via LiveChat in your app or email us at support@transcy.io

Updated on: 24/06/2025