FAQ: Why are translations appearing slowly on my store?

When customers visit your store, they may see translation appearing slowly, sometimes it could take about for 5-7 seconds before translations appear. This happens because:

→ Store loads with default content first
→ Transcy waits for all content to fully appear
→ Third-party translation process begins only after content is ready
→ Translations display after processing completes

How can I make translations appear instantly?

Create in-app translations for key content:
→ Go to Manage Translations in your dashboard
→ Pre-translate important content (product titles, navigation, buttons)
→ Translations display immediately without scanning delay

Result: Customers see translated content faster when switching languages.

Need help with faster translations? Contact support through LiveChat or email support@transcy.io

Updated on: 24/06/2025