Articles on: Frequently Asked Question

FAQ: Why I can't use the function "Auto switch" or "Recommend" switcher (Geolocation)?

Please be advised, "Auto switch" is only available from Continental plan and higher.


In case you're in a lower plan, you will not be able to use this Geolocation function "Auto switch" languages and currency to match your store to the visitor. We recommend upgrading to a higher plan to unlock this awesome feature.


Plan required for Geolocation



For more details on our pricing plan, please refer to this link.

Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 09/09/2025

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