Articles on: Frequently Asked Question

FAQ: Why language/currency is not automatically redirected based on location?

Please follow the steps below to check as following:


  1. Make sure if you enable "Transcy switcher" on "App embeds".


Transcy switcher app embed settings


If not, please go "Online Store" → "Themes" → "Customize" → "App Embeds" to enable it


Shopify theme customize app embeds


  1. Make sure you already add the needed language into the corresponding markets. Please go Markets menu → "Markets" →  Choose the specific markets → "Add languages"


Markets language addition interface


Hopefully, this information will be helpful in resolving your issue

Updated on: 15/07/2025

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