Troubleshooting with translation involves identifying and resolving issues related to translation management. This list below includes common issues and their solutions

Content

1. Manage translation

• Does Transcy translate checkout page?
• Why can't I see SEO content of product page in app?
• Can Transcy support to translate contents on Page Builder apps?
• Can I exclude archived, draft products in app?
• Does Transcy affect on Google merchant/Google feed?
• Why I cannot see the content to edit translation?
• How to resolve translation with "Translation Outdated"
• Why I am unable to save translation?
• Why my variants is not working or broken format?
• Why the "<tc>"tag is showing on my store?

2. Translation rule (Glossary)

• Why my rule is not working after "publish & apply rule"?
• Can I import or export rule from your app?

Reference

• Troubleshooting with Language Management
• Troubleshooting with Currency Management
• Troubleshooting with Switcher Management
• Trouble shooting with Auto-change language/currency by location
  
  Hopefully, this information will be helpful in resolving your issue

Updated on: 20/01/2025