Articles on: Frequently Asked Question

Why I did not see currency on my switcher?

To display the currency, please follow these two steps to verify it


**1/ Publish Currency **


Please go to Markets menu --> currency --> click this button to publish
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**2/ Add currency to Market **


Please go to Markets menu --> Market --> choose Market --> add currencies




3/ Set up currency code on Shopify


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**- If it still does not work, please recheck the final step whether you set up currency code on Shopify or not


  • Go to Markets menu -> tap "Currency" to open Currency settings -> the pop-up notification "Currency formatting has been changed" showing -> click on the "three step currency formatting" to set up currency code on Shopify. For more details can be found here



Reference


How to set up currency code on Shopify


****Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io

Updated on: 05/03/2025

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