Articles on: Frequently Asked Question

FAQ: Does your app translate Order, Email notifications?

Transcy supports translating order and email notifications that come directly from Shopify. However, notifications from third-party apps aren't supported.

How to Translate Notifications

"Translation" menu → Navigate "Notifications" → Click "Edit translation" (a pencil icon) → choose the notification you want to translate

Transcy notifications translation interface showing the selection menu for translating Shopify order and email notifications

Important Notes:Notifications feature is available only for Growth plan users and Editable languagesTo modify the original notification content, please contact Shopify support directly - Transcy only handles translations into target languages

Contact our support team via live chat or email at support@transcy.io

Updated on: 15/08/2025

Was this article helpful?

Thank you!