Articles on: Frequently Asked Question

FAQ: How to prevent content being translated?

Want to maintain your brand identity across different markets? Sometimes keeping your resources names or contents in their original language is the smart choice for brand consistency. Here are two easy ways to do this with Transcy.

Option 1: One-by-one Solution

Perfect when you only need to adjust a few specific names:

→ Copy the original name from your default language

→ Paste it directly into the target language field

→ Click Save

Screenshot showing manual translation editing interface one-by-one

Your selected specific resources names will now display in their original language while everything else stays translated.

Option 2: Mutiple Solution

For example, you got lots of products? This method saves you tons of time by handling multiple products at once.

First, remove existing translations:

→ Go to "Content Translation"

→ Choose the specific-market and target language

→ Click Product Resource

→ Hit the three dots icon

→ Select "Delete Translation"

Transcy Manage Translation dashboard showing the product resource

In the popup window:

→ Check only Product Name

→ Select your target languages

→ Click "Delete"

Transcy delete translation popup window displaying product name checkbox and target language selection options for selective translation removal

After that's you need to consider turn off "3rd-party translation" by follow this steps: Go to "Market management" menu in Transcy → Look below to "Languages" → Choose your target language → Click "..." → Turn off "3rd-party app" to turn off automatic translation on your storefont.

After completing these steps, your product names will stay in their original language to maintain brand consistency across all markets.

Be aware that turning off "3rd-party translation" means your store will no longer automatically translate, including third-party contents

These steps work for Products only. To apply this method to other content (like collections, pages, or blog posts), first determine which resource type you want to keep untranslated, then navigate to that specific resource in Content Translation

Need Help? Our support team is ready to assist you via live chat or email at support@transcy.io

Updated on: 10/11/2025

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