FAQ: How to resolve "missing translation" trouble?

Having trouble with "missing translation" messages appearing on your store? This happens when you change a target language to become your default language, which can cause content to disappear and show these error messages instead.

I. Understanding the Problem

When you see "missing translation" messages on your storefront, it typically means you've switched a language that was previously set as a target language to become your default language. This change removes the translated content, leaving gaps that display as "missing translation" errors.

II. Quick Fix Solution

Here's how to resolve this issue:

→ Go to Online Store in your Shopify admin

→ Click Themes

→ Find your current theme and click the menu (three dots)

→ Select Edit default theme content

→ Look for the Content incomplete warning at the top

→ Click "filter this page" to show missing content

→ Add the missing content wherever you see gaps

→ Save your changes

III. When You Need Extra Help

If you're unable to complete these steps or the problem persists, don't worry! Shopify's support team can provide better guidance for complex translation issues.

Contact Shopify support for personalized assistance with your specific setup.

Need more help with Transcy? Our support team is here for you through LiveChat in your app or email us at support@transcy.io

Updated on: 29/07/2025