FAQ: Understand and How to translate Cart Page Notification?
Many merchants wonder how to keep customers informed when their preferred currency can't be used for checkout. This situation often creates confusion and can lead to abandoned carts, especially when customers see converted prices throughout the store but must pay in the default currency at checkout.
*Transcy's cart page notification feature* helps you proactively communicate with customers about currency limitations, building trust and setting clear expectations that encourage purchase completion.
When a target currency isn't supported by Shopify Payments, customers can only complete checkout in your store's default currency. This happens because Shopify Payments requirement: Only stores using Shopify Payments can process transactions in converted currencies
• Navigate to Account & Settings → Localization settings
• Select "Show cart page notification" option
• Edit the default content: Personalize the "Cart page notification" text to match your brand voice
• Adjust visual appearance: Change text color and background color to fit your store design
• Character limits: Use up to 1000 characters including regular (A-Z, a-z, 0-9) and special characters (@, #, !, etc.)
• Enable hover display: Turn on "Show original price when hover" to show default currency prices
• Customer benefit: Helps visitors understand both converted and original pricing
• Important note: This feature works throughout your store but not on Shopify's checkout page
For international customers, translating notifications into their preferred language creates a more welcoming shopping experience.
Access translation settings: Go to Translation → Themes resource
Find notification section: Scroll down to locate "Transcy Cart page notification"
Edit translations: Customize the notification text for each target language
If you need further assistance, please contact us via live chat or email us at support@transcy.io
How to support multiple currency checkout with Transcy
*Transcy's cart page notification feature* helps you proactively communicate with customers about currency limitations, building trust and setting clear expectations that encourage purchase completion.
I. Understanding the Currency Limitation
When a target currency isn't supported by Shopify Payments, customers can only complete checkout in your store's default currency. This happens because Shopify Payments requirement: Only stores using Shopify Payments can process transactions in converted currencies
II. How to Show Cart Page Notifications
1. Enable the notification feature
• Navigate to Account & Settings → Localization settings
• Select "Show cart page notification" option
2. Customize your notification message
• Edit the default content: Personalize the "Cart page notification" text to match your brand voice
• Adjust visual appearance: Change text color and background color to fit your store design
• Character limits: Use up to 1000 characters including regular (A-Z, a-z, 0-9) and special characters (@, #, !, etc.)
3. Show original price hover feature
• Enable hover display: Turn on "Show original price when hover" to show default currency prices
• Customer benefit: Helps visitors understand both converted and original pricing
• Important note: This feature works throughout your store but not on Shopify's checkout page
III. How to Translate Cart Page Notifications
For international customers, translating notifications into their preferred language creates a more welcoming shopping experience.
Steps to translate notifications:
Access translation settings: Go to Translation → Themes resource
Find notification section: Scroll down to locate "Transcy Cart page notification"
Edit translations: Customize the notification text for each target language
If you need further assistance, please contact us via live chat or email us at support@transcy.io
Reference
How to support multiple currency checkout with Transcy
Updated on: 03/06/2025
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