FAQ: Why I did not see currency on my switcher?
To display the currency, please follow these two steps:
- Publish Currency
Please go to "Markets" menu → "Currencies" → click to "Publish"
- Add currency to Market
Please go to "Markets" menu in Transcy → "Markets" → choose your Market → add currency
If follow all above step and still not work, it's maybe because you not set up currency code on Shopify
Go to Markets menu → tap "Currencies" → the pop-up notification "Currency formatting has been changed" showing → click on the "three step currency formatting" to set up currency code on Shopify. For more details can be found here
Reference
How to set up currency code on Shopify
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 24/07/2025
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