FAQ: Can I manually edit the translation of third party apps?
Short answer: for most third-party apps, no - but for a handful of partner apps, yes.
For most third-party apps (Pagefly, Klaviyo, Judge.me and so on) Transcy translates their content automatically on your storefront, but that translation is not stored, so there is nothing to open and edit. We keep working to cooperate with more partners and will let you know as apps are added.
The apps whose translations you can edit fall into two groups, and they are edited in two different places.
1. Apps on Advanced integration - edit under Transcy Integration
Their content is synced into Transcy as its own resource, so you find and edit it under Content translation -> Transcy Integration:
2. Page builders - edit under Theme
These push their content into your store's Theme, so Transcy translates them as Theme content. You edit them under Content translation -> Theme, not under Transcy Integration:
What you need either way: your target language must be set to Editable, and manual translation editing is available on paid plans (Local Plus and above). On the Free plan the content is still translated automatically - you just cannot edit it.
To see the current list in your own store, go to the Integration menu and open Apps with editable translations.
Should you need further support, please feel free to contact us via live chat or email us at support@transcy.io
Updated on: 27/08/2026
Thank you!